Including Communication Skills on Your Resume

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Including Communication Skills on Your Resume

Communication skills are one of the most valuable abilities that employers look for as they are central to many professionals and play an important role in most. However, when you’re job hunting simply being a good communicator isn’t enough. You need to show communication skills on your resume in order to demonstrate your abilities to prospective employers.

Should you put communication skills on your resume? Yes, whatever industry you work in it is important to communicate effectively other people, whether it be colleagues, superiors, clients, or customers. Many professions involve a list of communication skills including sending emails and speaking on the phone. Even job hunting itself requires effective communication.

Anyone can easily include communication skills keywords on their resume such as ‘team player’, ‘attentive listener’, ‘confident speaker’, and ‘excellent communicator’. However, this is unlikely to convince employers as it is easy to claim to have these skills.

Instead, it is better to demonstrate communication skills on your resume by highlighting the requirements of past jobs or times when you’ve excelled in a situation. Using a resume builder to include communication skills is the most time-effective way.

How to Emphasize Communication Skills on Your Resume


Like your other abilities on your resume, your best communication skills should be demonstrated through your professional history. There are some basic communication skills which are important for most positions though some jobs require some specific abilities. Jobs requiring strong communication skills include teachers, managers, nurses, waitresses, psychologists, and salespeople.

The first step is to read carefully through each job description and highlight the required communication resume skills. You will need to write a resume which is a little different for each job application.

Think about what you have achieved and how your communication skills have contributed to your success. Then you will be able to actually demonstrate your abilities by including communication skills examples rather than just claiming to have them.

For example, including in your career accomplishments that you gave presentations, gave training sessions, worked as part of a team, resolved customer complaints, or lead a project, shows that you have key transferable skills. Find out the how to format a resume which highlights your strengths the best.

Top 15 Communication Skills for Workplace Success

If you can clearly show that you have strong communication skills on your resume you will increase your chances of getting a first interview as they are some of the best skills to put on a resume. Think about each point from the following communication skills list and think of examples when you have demonstrated them.

1. Writing

Writing is a daily part of many jobs and it is an important part of communication. Most office jobs and call center jobs involve writing emails and written communication with colleagues. What have you written? Who was it to? What did it achieve? Include this in your resume.

2. Mentoring

Providing one-to-one guidance shows that you have a range of key interpersonal skills such as listening, empathy, and giving advice and feedback.You can use a bullet point on your resume to highlight the progress of the individual.

3. Negotiating

Aside from the obvious financial benefits, good negotiators offer companies the ability to persuade other people. This involves getting points across clearly as well as reading other people (non-verbal communication). You can include this in a job description, or in an achievements section on your resume.

4. Oral communication

Oral communication skills are important in most jobs and are essential in customer service, sales, PR, and any role which involves speaking on the phone. If verbal communication has featured in your past job roles you should highlight this as it shows that you have strong resume social skills.

5. Training

Giving training sessions demands a number of communication skills. You have to be able to engage an audience to keep their attention. It shows that you are comfortable with public speaking and are able to communicate ideas and concepts to others.

6. Teamwork

Being an effective team member involves being able to communicate and share ideas with your colleagues. You need to have good listening and verbal skills to cooperate with others. If you have worked as you should include it as one of your resume communication skills.

7. Presentations

Giving presentations shows that you can engage with large audiences. It shows that you have a range of skills including oral communication. It is an impressive communication resume skill as not everyone is comfortable with public speaking and it is important in many jobs.

8. Empathy

Communicators who are able to empathize with others both understand how someone is feeling and the reason for their communication, as well as how to communicate back. Empathy not only helps you to read the room in team meetings, but it helps you gain perspective and understanding which helps when communicating.

9. Listening

If you can listen to someone and take in everything they are saying, you can communicate back well. Communicating with people is not solely about talking. In fact, a lot of the time it is about listening. This applies to both employees and bosses. Communication is a two-way street and everyone should be open to listening.

10. Sense of Humor

Arguably listing this on your resume is slightly daring but it depends entirely on the type of job. Communicating with a sense of humor can be a good way of making things lighthearted and more positive or fun. However, part of this communication skill is knowing when using humor in conversation is appropriate.

11. Compassion

If you are not able to communicate compassionately, people can take offense when delicate topics are communicated in an insensitive manner. It’s important to take everyone’s feeling into account when presenting ideas, implementing changes, and talking directly to others.

12. Patience

Not everything always works out as planned. Patience is a communication skill that helps us to communicate calmly and with poise. If you are able to be patient, whether waiting for others to respond to you or for someone to finish speaking, your communication will improve significantly. This characteristic enables you to stay calm and preserved, which also stops your brain from jarring. Patience will let you generate your thoughts productively and communicate coherently.

13. Positivity

If you communicate in a positive way, your energy will bounce off and have a positive effect on others. Positivity is also a good communication skill that helps to persuade others. It works as a persuasion tool and can help others to look on the bright side of the point you are making.

14. Confidence

Communicating with confidence will ensure that you are taken seriously (…depending on the point that you’re making) and help to make others listen, as well. If you communicate your idea half-heartedly, others might not listen or take your idea on board. Believe in yourself, be confident and your communication will instantly improve.

15. Open-Mindedness

Communicating with an open mind is the best way to propose ideas, receive feedback or engage in discussions. Sometimes when we plan our suggestions and proposals, we imagine our responses. It is better to approach any communicative situation with an open mind as we don’t always receive these expected responses. Being open-minded also helps us to take on other suggestions and try new things.