Telemarketer Resume Examples

Get hired more easily with an expert telemarketer resume

Upgrade your telemarketer resume
resume-examples

Professional Resume Samples for a Telemarketer

Make your telemarketer resume stand out from the crowd with professional samples

Telemarketer Resume Tips and Ideas

A great telemarketer resume is your ticket to success in getting the best sales jobs out there. Millions of people all over the world work in this highly popular sector and the competition for positions can be fierce.

To help you on your path to success, the following guide explains and lays out how to create the best targeted and most effective resume possible for a telemarketer. It will help you through all the design considerations and assist you in how to optimize your document for the many telemarketing openings out there. Use these tips and tricks along with our professional resume builder to quickly and easily upgrade your professional bio and to get into consideration for the most sought after jobs.

Top Tips

Format

Reverse chronological

Design
  • Break up longer texts into bullet points
  • Use white space to separate sections
  • Write in a clear and legible font
  • Add a little color to make the document stand out
Photo

Not required

Sections

    Required:

  • Contact information
  • Resume objective statement
  • Work experience
  • Skills
  • Education

    Optional:

  • Languages
  • Certificates and courses
  • Hobbies and interests
Resume Length

1-2 x letter pages (8.5” x 11”)

Format

One of the biggest hooks for a recruiter is your work experience. Therefore optimizing your document and choosing the right resume format counts for a lot more than you might think.

The best choice for your design is a reverse chronological format. This gives prospective telemarketers the most space on the page to detail their work history compared to alternative options like functional or combination resumes. It also places your career progression in the most prominent position on the template, meaning it’s the first thing recruiters will see when they pick up your document.

Design

The good news is you don’t need to be an expert in art and design to create an effective and, most importantly, successful resume. There are only a few important design tips and tricks you should bear in mind.

First of all, don’t include long blocky paragraphs. These can be broken up into concise bullet-points, which will make all your top achievements stand out much more effectively.

White space, in general, is very much your friend when you are designing your document. You should use just enough of it to separate out sections and make the text for each individual segment easier to read.

The text itself should remain consistent throughout and, ideally should be written in a legible font. Old favorites like Arial or Calibri still work best in this regard.

However, you still have the opportunity to include a touch of design flair. Use a little neutral color for any headings, dividing lines or other embellishments you put to work on the page. This should be a little rather than a lot but it will go a long way to making your document a touch more eye-catching.

Photo

A photo isn’t necessary when applying for US-based telemarketer jobs. Your experience and telephone manner will have a much bigger impact on selling you for the job than anything else. Furthermore, some recruiters may automatically reject resumes featuring profile pictures for fear of contravening strict employment discrimination rules in the country.

Sections of a Resume

When it comes time to organize all your employment information on the page, choosing the right sections is going to make a big difference in how well your document performs. At the minimum, the following segments should always be used:

  • Contact information
  • Resume objective statement
  • Work experience
  • Skills
  • Education

However, there’s a lot more information that can still be included to catch the eye of an employer. Telemarketing is a multi-skilled and increasingly multilingual profession, therefore any extra details you can include that vouch for these abilities can work wonders in getting you hired. Therefore, it’s a good idea to try to include one or more of the following optional sections when you lay out your resume:

  • Languages
  • Certificates and courses
  • Hobbies and interests

Resume Length

Generally speaking, the longer your resume is the more chance there is that it will be rejected. An effective document only needs to be about 1 letter page in length. If you’re more experienced it’s also possible to extend to a 2nd page, however, that should be the maximum.

Telemarketer Resume Section Headings

To give your telemarketer resume an extra edge over the competition, you should use a resume objective statement to give the recruiter a positive first impression of you and your abilities. This only needs to be a short introductory paragraph of a couple of sentences tailored to the job on offer, although if done right it will greatly increase the likelihood that the reader will keep reading.

Work experience

Your work experience is going to be a major selling point for a hiring manager, so your work history is going to need to really stand out. For each previous position, you’ve held outline the following:

  • The name of the employer and location of the job
  • Your job title within the organization
  • The dates of employment
  • Your main roles and responsibilities

When detailing your roles and responsibilities in previous telemarketing roles it’s important to be specific and to indicate the positive impact you had on the company. Employers will be especially interested in knowing how often you met KPIs, what kind of conversion rates you achieved as well as the products and services you managed to move.

Skills

Telemarketing is a career path that relies heavily on both hard and soft skills. Therefore adding one or more of the following abilities to the skills section of your resume can give you a much better shot at getting hired.

Hard skills:

  • Negotiation
  • Salesmanship
  • Zendesk
  • Data entry
  • CRM software
  • Email writing
  • Cold calling
  • Sales
  • Social media
  • Communication

Soft skills:

  • Interpersonal skills
  • Organization
  • Leadership
  • Calm personality
  • Problem-solving

Education

People hiring for most telemarketing roles won’t mind if you don’t have a college degree when reviewing your resume. This only makes the difference if you are targeting a company selling a technical product that requires in-depth expertise in order to sell to qualified clients.

In most cases, the recruiter will want to see a High School Diploma or GED at the very least. However, if you do possess a degree it should still be indicated on the page as it might give your resume a slight boost in more competitive positions.

Telemarketer Resume Vocabulary & Writing Tips

Getting the right words on your telemarketer resume is almost as important as demonstrating the right qualifications or skills on paper. Many employers now use Applicant Tracking Software that penalizes potential hires that don’t use enough industry specific keywords and phrases on their resume. Therefore, ensure to get the right language for the job on the page.

Words to Use

  • Sales quota
  • Telephone systems
  • Lead
  • Script
  • Conversion rate
  • Rapport
  • Cold call
  • Reports
  • CRM software
  • Customer database
  • Escalated
  • Inbound call
  • Outbound call
  • Transaction management
  • Data entry
  • Customer service excellence

Action Verbs

  • Schedule
  • Answer
  • Sell
  • Promote
  • Call
  • Ask
  • Deal
  • Inform
  • Keep
  • Identify
  • Understand
  • Contact
  • Record
  • Develop
  • Conduct
  • Maintain

Resume Samples

1. Candidate seeking a Telemarketer role:

Resume summary statement:

Motivated and experienced IT logistics telemarketer with an excellent track record of making calls convert and calm ability to handle the toughest customers.

  • Contacted and promoted IT logistic systems over the phone to customers in 3 countries
  • Detailed and fully explained the products and services being sold to potential leads
  • Awarded telemarketer of the month four times during 12 months.
  • Achieved a 32% average monthly level of conversion over a long term period
Create your resume now
  • 6 years
    experience
  • B.A.
    History
  • 32%
    average monthly CR
  • Fluent
    Spanish

2. Candidate seeking an entry-level Telemarketer role:

Resume summary statement:

Recent high school graduate seeking a full-time role in sales and telemarketing. I bring a keen attitude, natural salesperson skills and previous experience in telephone sales.

  • Made initial contact with the customers and fully explained and familiarized them with the product
  • Provided polite and courteous responses for further information and assisted customers experiencing difficulties
  • Followed telesales script and ensured that company values were met and KPIs achieved
  • Entered customer information accurately into the company’s customer and CRM database
Create your resume now
  • HS
    Diploma
  • Experience
    sales
  • Polite
    telephone manner