1. Candidate seeking restaurant shift manager position.
With four years of waitressing at ABC restaurant, I have an intimate knowledge of what it takes to maintain customer satisfaction and a clean kitchen.
- Participated in high school culinary classes, learning the basics of creating tasty cuisine
- Able to follow instructions and communicate well with upper-level management, cooks, waitstaff, and customers
- Received Employee of the Month recognition four times in the past year
- Four years of experience working with the establishment
2. Candidate seeking grocery store shift manager position
An experienced worker at Jim’s International Grocery seeks to advance career by helping others provide an outstanding customer experience.
- Experience in all aspects of grocery store work, including cashiering, inventory, stocking, deli, and bakery
- Granted Employee of the Month award within the past six months
- Able to stand, walk, and reach for a full 8-hour shift, 5 days per week
- Pursued adult education courses in order to obtain a General Education Diploma
Shift Manager Resume Vocabulary & Writing Tips
Many employers screen applications first using a computer program, known as ATS – Applicant Tracking Software. These programs look for certain keywords to identify the best candidates for manager positions.
What keywords should you use in your resume? Read the job listing or job description carefully, and use the terms it uses to describe the required tasks. You can also employ the terms listed below.
After you write your resume, read it again to check for errors in spelling or grammar. Simple mistakes can take away from the value of your resume.
Words to Use
- Customer service
- Quality control
- Customer satisfaction
- Positive attitude
Shift Manager Resume Tips and Ideas
Shift managers typically work in restaurants, bars, grocery stores, or other retail stores. Their duties include maintaining customer satisfaction, keeping the worksite and premises orderly and clean, promoting special offers, managing and scheduling staff, doing inventory and restocking, and reporting to higher level managers.
A positive attitude, teamwork, leadership, and good communication skills are essential. In most cases, shift managers should demonstrate physical stamina and attention to detail. Such attention to detail is also important when crafting your shift manager resume. We’ve put together an entire assembly line of expert tips and professional resume examples to help you get started.
- A chronological format is recommended.
When creating your shift manager resume, consider:
- Professional format
- Section headings
- White space
- Contact details
- Work experience
- Objective or summary statement
One page, letter size, 8.5 by 11 inches
A chronological format is recommended for shift manager resumes. The chronological format focuses on your work experience and education, listing these in reverse chronological order. Begin by listing your most recent job, and working backward. It can demonstrate the progression of your career into a management position.
Your chronological resume should also list your skills – both “hard” technical skills you have learned and “soft” skills like communication or problem-solving.
If you have special skills that may be needed for a particular position, a combination or functional resume could be used, but this is generally not recommended.
The design of your resume should be simple and formal. You can use an online resume template to help you, customizing it to fit your needs.
Select a font like Arial or Calibri and use it throughout your document. The body text of your resume should be sized from 10 to 12 point font. You can use bold, italics, or slightly larger font sizes in your headings but do not overuse these aspects.
Make sure there is plenty of white space around your text. This makes your resume inviting and easy to read.
If you choose to use a border, stick with simple lines. Don’t use bright colors or images in your resume, as these can distract from its purpose.
In the United States, don’t include a photo with your shift manager resume unless you are specifically asked to do so. Including a photo when not requested may cause your resume to be rejected due to anti-discrimination laws.
If applying in another country, research common resume practices in that place before sending a photo attached to your resume.
Sections of a Shift Manager Resume
Several sections are important inclusions in your shift manager resume and every other resume. These are:
- Work experience
The above sections will help your prospective employer to understand your career trajectory and relevant abilities. You might also choose to include:
- Resume objective or summary statement
A resume objective summarizes your past and tells your employer about your career goals.
If you are able to speak a language in addition to English, be sure to include this on your resume from the beginning and in a specific section if suitable. Language skills can be an asset in a diverse workplace, whether interacting with customers or fellow employees.
Your resume should generally be limited to one page in length. It should be formatted to fit on letter sized, 8.5 by 11-inch paper.
If printing your resume, select a high-grade resume paper. The look and feel of this paper will help your resume to stand out among your competitors. You can purchase resume paper online or at most department and office supply stores.
Shift Manager Resume Section Headings
Your work history, education, and skills are the most important parts of your shift manager resume. Give attention to the details to show your future boss that you have what it takes to lead and to succeed.
You should list your work history in reverse chronological order, from the most recent job to the most distant. For each job, include your job title, company name, dates of employment, and a description of your duties.
Use your work experience descriptions to highlight your skills in action. Past experience in management work is good, but not required. You may find that an ample knowledge of the responsibilities of those you manage is helpful – that is, experience in non-management positions in the same company. Many of your duties may transfer from one type of job to another.
Many employers desire their employees to have attained a high school diploma or its equivalent. Include the name of your school and the year you graduated. If you have received any additional certificates or college diplomas, list these as well.
If you have undertaken any extra training programs, these should be included in the education section of your shift manager resume. For example, First Aid certificates or management programs can be added here.
There are many qualities or skills that will make you a good shift manager that should be highlighted on your resume to ensure the hiring manager is able to get a good idea of your candidacy and what you can bring to the role.
Examples of essential skills for a shift manager could include patience, attention to detail, customer service, communication, the ability to stand for long periods of time, physical stamina, or problem-solving skills.
Last modified on July 17th, 2019