1. Candidate seeking a senior retail sales associate role:
Expert and experienced retail sales associate with exemplary people skills and proven track record of improving revenue in-store.
- Maintained inventory and ensured stock received was of good quality and easily available in-store
- Contributed to a 10% increase in sales revenue over 6 months
- Trained and mentored newer members of the team
- Maintained a 90% level of customer satisfaction
2. Candidate seeking an entry level retail sales associate role:
Eager and personable high school leaver, with charity volunteering experience and excellent people skills seeking their first role in the world of retail sales.
- Resolved customer complaints satisfactorily
- Answered all customer queries in a friendly manner
- Assisted in inventory checks and kept clear records
- Was personally responsible for revenue of $150 per event via street collections
Retail Sales Associate Resume Vocabulary & Writing Tips
Getting the right expressions on your resume is more important than it’s ever been before. Firstly, hiring managers will want to see that you know the industry inside out and knowing the right keywords and terms will demonstrate that. Secondly, most companies today use some form of applicant tracking software (ATS) to filter through the hundreds of resumes sent in daily. Not including enough professionally focused words could see you rejected immediately.
Finally, when you’ve completed your resume fully be absolutely sure you read through and double check your work for spelling and grammar errors. Even unintentional mistakes could destroy your chances of getting selected for an interview.
Words to Use
- Point of sale
- Customer service
- Sales quota
- Relationship building
- Customer queries
- Sales floor
- Complaint resolution
- Loss prevention
- Purchase decisions
- Sales promotion
- Social media
Retail Sales Associate Resume Tips and Ideas
People with excellent people skills and a quick thinking, strategic approach to sales, often go far in retail. Companies are constantly on the lookout for talented and effective retail sales associates to bring more business into their store and create a positive atmosphere with smart approaches to customer service, exemplary product knowledge and a trustworthy manner. Therefore a sales associate resume has a lot of information that it needs to convey.
In this guide you’ll learn how to balance your skills and sales experience on your resume, choose the right format and get the right industry specific terms onto your document. With these tips and tricks as well as our expert resume builder, you’ll be able to create the perfect sales associate resume that will get you interviews.
- Most recommended: Reverse chronological
- For entry level: Combination or functional
- Write in a legible 12 point font
- Use plenty of white space between sections
- Split up information heavy sections with bullet points
- Create clear headers and subheaders
- Contact information
- Resume summary statement
- Work experience
- Hobbies and interest
1 x letter page (8.5” x 11”)
To create a resume that really captures a hiring manager’s attention from the start it’s best to choose a format that prominently displays the key information they’re looking for. In most cases this will be your work experience, because of this the most suitable choice is a reverse chronological resume format.
A reverse chronological layout will place your work experience in the highest position on the page. As most recruiting managers look at your most recent professional achievements and responsibilities first, this can give you some advantage in the hiring process.
However, this isn’t the only option available. If you’re at the beginning of your career in retail or you’re moving from another type of sales job you might experience more success with a resume that emphasizes your skills. In order to do this you could use a skills based functional resume. Alternatively, you could try a resume format that balances your skills and experience equally like a combination layout.
Designing a great looking retail sales associate resume is easier and more effective with the right tools like design software or an online resume builder. However, there are a few important rules you should always follow when you create your document. The most essential of these is make your resume readable.
This can be done in a few small but significant ways. First of all, ensure that your font is easily legible. Don’t use fancy hard-to-read fonts which could confuse the reader. A simple Ariel or Times New Roman typeface is normally enough. The size of the text should also be as consistent as possible and kept at about a size 12.
On the other hand, headers and subheaders can offer a little more chance for creativity. These should clearly mark out the different sections and whilst they should still be legible, they can be a different font and size than the rest of the text. You can also use some of the white space on the page to separate out your sections and prevent the design from looking too cluttered.
A photo is not normally required for a sales associate resume for a job located in the USA or Canada. In fact, using a photo on your resume for jobs in North America can often hurt your chances of getting an interview. This is due to the fact that employers are often wary of selecting resumes that could show bias towards gender or race.
Sections of a Retail Sales Associate Resume
To create the most effective resume possible you’ll need to include, at minimum, critical information such as your contact details, work experience and education. To impress the recruiter and get called back for an interview you should ideally include the following essential sections:
- Contact information
- Resume summary statement
- Work experience
However, there are many other details you can also fit on the page. Being fluent in other languages or holding any awards for your sales ability can be a very big plus for your resume and should be included if possible. Additionally, try and include a couple of relevant hobbies or interests that fit with the type of product you’re selling or that might enhance your sales ability. The optional sections you could include on your resume are:
- Hobbies and interest
A great resume in most professional fields needs to be concise and this applies in the case of retail sales associates roles too. The recommended length of a resume is a single letter page. However, if you’ve got more experience or any details that will give you an edge in the hiring process, but that push you over one page, you can extend to two pages if needed.
Retail Sales Associate Resume Section Headings
It’s well known that recruiters read most resumes quite quickly. In fact, it’s estimated that the majority of hiring managers will spend an average of 6-10 seconds reading a resume before deciding if it’s for the shortlist or the trash can. However, there’s an easy way to get around this issue. Create an eye grabbing resume summary statement.
In your summary you can quickly sum up your career thus far and highlight a few key achievements or skills. To really get the HR person’s interest, reread the job advert and look for a few features in its requirements where you excel, and make sure you get it into the summary statement.
Your work experience section is the part of the resume a hiring manager will be looking at closely, so it needs to sparkle. You should include the dates of employment at your previous roles, the job title and the name of the company and the duties you undertook for as many relevant positions in your work history so far.
If you’ve had a longer career and aren’t sure you can fit all your previous jobs on the page, then be selective by only picking the most relevant and recent roles. You can also save some space by not mentioning tasks you undertook in multiple jobs. You need only mention recurring responsibilities once, at the earliest point in your career. This can give an indication as to how your career has evolved so far.
However, the positions you do choose to include should feature plenty of detail about what you did and what you achieved in your career up to today. Use numbers, such as sales figures and percentages, as much as possible to quantify your achievements. The more specific you are the better, as the hiring manager will be able to see the contribution you could make to their store straight away.
When most recruiters sit down to read your resume, they are going to want to see that you’ve learned or been trained in a number of essential skills that are expected in retail sales. In terms of hard skills these include:
- Retail software
- Sales strategy
- Cash register operation
- Product Knowledge
In addition to the hard skills above you should also demonstrate a few more implicit personal abilities (or soft skills). A good mix of both types of skill will show that you’re a great candidate all round. In sales especially, having good personal abilities like being quick thinking, organized and flexible can be a real benefit. The soft skills you should include on a retail sales assistant resume are:
- Decision making
- An ability to learn quickly
- People skills
To get a job as a retail sales associate doesn’t mean holding the top honors from an Ivy League college, although a high school diploma is often expected as a minimum. That said, having a relevant qualification in higher education in a relevant subject can be of great benefit to the education section of your resume.
It’s also worth considering that most hiring managers may give you extra consideration if you have a degree that fits the kind of sales role that you’ll be taking on. For example, a degree in Business Administration, Mathematics or Visual Merchandising will suit almost any kind of sales role. However, if you’re selling a specialist product or service then holding a degree that showcases your knowledge of this can certainly aid your cause.
Last modified on June 5th, 2020