1. Experienced Assistant Manager seeking a retail manager position at a chain big box store.
Sample professional summary:
Assistant Manager with over 6 years of retail experience. Exceptional abilities include strong relationship building with staff and customers, coordination with vendors and corporate headquarters, and streamlining processes to reduce shrinkage and boost sales. Proven track record with recruiting, motivating, and training qualified staff to improve customer loyalty and promote brand consciousness.
2. Experienced Store Manager seeking regional retail manager position.
Sample work history section:
- Exceeded projected sales by an average of $75K three years in a row
- Implemented an employee orientation program that became the corporate standard
- Awarded “Best Performing Branch” by corporate headquarters in 2017
- Improved employee retention by 38% over three years, reducing training costs by nearly half
- Identified local targeted advertising venues to promote brand awareness to neighborhood customers
- Managed employee schedules, kept accurate accounting records, and adhered to company SOPs
Retail Manager Resume Vocabulary & Writing Tips
These days the first pool of resumes is often reviewed by computer systems to save time. These Applicant Tracking Systems (ATSs) use keywords to decide which resumes represent the most qualified candidates. That is why it is important to use the right resume keywords when writing your retail manager resume.
In addition, when you use the professional jargon that is standard in your industry, it demonstrates your expertise to those making hiring decisions. Below you will find some of the more common terms used in retail, along with some excellent action verbs to help your resume make an excellent impression.
Words to Use
- Brand loyalty
- Inventory management
- Increase revenue
- Shrink reduction
- Customer service
- Relationship building
- Policies and procedures
- Product placement
- Advertising campaigns
- Team building
Retail Manager Resume Tips and Ideas
Retail managers oversee the day-to-day operations at retail stores, outlets, branches, and regional chains. They are often responsible for hiring and training staff, profit and sales analysis, coordinating with vendors and advertisers, and acting as the liaison between corporate headquarters and local branches of retail chains. Other job titles related to retail managers include: Branch Manager, General Manager, Store Manager, Regional Manager, and others.
The key to writing a strong retail manager resume is to tailor your resume for the exact position you are applying for, trying to emphasize your fit for the needs of the company. In most cases, this means customizing your retail manager resume for each job you apply for. Carefully review the job advertisement and do some research on the company before you write your resume to ensure you showcase your strong fit for the responsibilities in that role as well as the overall company culture and values.
In addition, it is important to quantify your accomplishments on your retail manager resume. For example, include metrics from your performance reviews such as increases in quarterly sales, employee retention, or reduced shrinkage or loss under your tenure.
Finally, make the most of the design by using a professional resume template. It is critical that your finished document looks neat, modern, and organized. Hiring managers are likely to spend very little time looking over the first round of applicants. Be sure your resume design will get you noticed.
Use a moderate level of design to put emphasis on your most important skills, qualifications, and quantifiable metrics of success
- Contact information
- Professional summary
- Work history
- Summary of skills
- Honors and awards
There are three basic resume formats, any of which are appropriate for retail managers. You should choose a format based on which will showcase your best strengths relative to the job you are applying for. Here are some resume writing tips to help you decide:
Chronological format: If you have a great deal of experience working in retail management, then this format is going to best show that off. It is the most traditional style of resume, with emphasis placed on your last several jobs with detailed lists of your responsibilities in each role.
Combination format: This is the most common resume format for retail managers. A combination style resume allows you to include specialized sections in addition to the more traditional work history section. This way you can draw attention to your highly tuned skill set and professional accomplishments while still making it clear that you have the experience to back up your expertise.
Functional format: Less common, the functional resume format really works best for people who are in the midst of a career change or who have been absent from the workforce for several years. With a strong focus on skills and qualifications that are listed in themed groups, a functional resume puts much less emphasis on work history.
Although a functional format resume isn’t usually the right choice for experienced retail managers to turn in as part of their application for a specific job, it can be an excellent format to use on online professional social media sites or to hand out at a job fair. This format tends to do a better job at giving a snapshot of where you are now in your career and thus lends itself a strong first impression with potential network contacts.
The design of your retail manager resume communicates a great deal about your qualities as a professional. After all, you will likely need to give presentations in your role, and a resume is a great place to showcase your ability to cover a great deal of meaningful information in a visually appealing way.
Consider using infographics to boost the authority of your quantifiable achievements. For example, if you increased profits, cut waste or improved online engagement with customers, it can be helpful to use bar graphs, pie charts, or line graphs to showcase your accomplishments.
If you don’t have the best design skills, then consider using a resume template designed by career experts for maximum impact.
Unless directed otherwise, don’t include a photograph on your retail manager resume. Because it can introduce factors such as age and race into the hiring process, many human resource professionals are advised not to allow resumes with images to reach the desk of the hiring manager. Play it safe and keep your picture off of your resume.
Sections of a Retail Manager Resume
Although there is some wiggle room in terms of which sections to include on a retail manager resume, the most common include:
- Contact information
- Professional summary
- Work history
However, if you feel these additional sections would help you show off some of your relevant strengths, then consider including:
- Summary of skills
- Honors and awards
Below we will cover how to best fill out the most important sections of your retail manager resume. In addition, we will give you some tips on the best vocabulary to use to make sure your resume makes it through the initial screening, often performed by computers searching for specific keywords.
Because positions in retail management are advanced, the expectation is that your resume will need to be 1-2 pages to convey your work experience, special skills, and areas of expertise.
The key is to stick to the most relevant qualifications, use concise action based language, and avoid duplication where possible. If you “pad” your resume with irrelevant information just to make it look longer, it is likely to backfire by making you look less qualified.
Retail Manager Resume Section Headings
Below we will take a closer look at a few strategic resume headings used for retail managers. Although you may choose to include others, these sections will make up the core of your resume. They should always be oriented to showcase your fit for the job as well as highlighting specific accomplishments.
A resume professional summary for retail managers is strongly recommended. This is an opportunity for you to capture the big picture of your career trajectory and the special areas of expertise that you hold. Consider it a chance to introduce your strongest selling points to the hiring manager before they get bogged down in the detailed skill bullet lists in your work history section.
Your professional summary can be in paragraph form, similar to a resume objective statement, or it can include a bullet list of your most important qualifications. It should imply a strong match for the required and preferred qualifications listed in the job advertisement.
A common mistake people make on their resumes is to try to cram every work experience they have ever had on their resume. Unfortunately, this ends up filling the document with extraneous information that is not of interest to the person reading it: the hiring manager.
Instead, read the job advertisement carefully. Make sure to include work responsibilities that will matter most in the position you are applying for. Use active language and industry-specific verbs, such as those provided in our vocabulary list below.
The work history section for retail managers should be specific and use numbers when possible. For example: “Increased quarterly sales by 6% for four quarters in a row” is more impressive than “Increased profits during my time as Manager.” Whenever possible, focus on your past results to show that you can perform well in your next role.
Honours & awards
An honors and awards resume section will only add value if it is relevant to your job as a retail manager. For example, the hiring manager is not interested in your accomplishments as a musician. However, they will be very impressed if your branch outperformed all the other branches in your region for the three years you managed that location. If you do not have relevant honors or awards, it is better to omit this section.
Last modified on October 27th, 2020